Not All Collision Centers Are Created Equal
At Parkville Auto Body, we’ve been in business and serving customers in the near northwest suburbs for over 40 years. This is an industry where your reputation is paramount. We would not be here if we didn’t treat our customers and our employees the right way. We make sure you are completely satisfied.
What does that mean? We believe it comes down to three things: clear and honest communication, excellent professional repair service, and a customer service orientation that makes clear you are our most important customer.
Clear and honest communication starts with a thorough, detailed, good-faith repair estimate. To develop that estimate, every car brought to Parkville Auto Body for repairs is diagnosed with an underbody scanner that produces high-resolution imagery. Within seconds, we receive a comprehensive report that identifies the mechanical and safety issues going on with your car. We don’t cut corners. Even if your insurance company balks about paying for certain items, we will show you what is going on with your car so you can decide how to proceed.
Excellent professional repair service includes all the work we do on your car. Parkville Auto Body is I-CAR Gold Class certified. That’s the highest role-relevant training achievement recognized by the collision repair industry. “We are especially proud of each employee’s professional knowledge and expertise,” said owner Nick DePaul.
Customer service orientation refers to your experience being one of our valued customers. For your peace of mind, we stand behind our repairs and provide a limited lifetime warranty on every repair we make for as long as you own your vehicle. For your convenience, if you need a rental car while your car is being serviced, we will arrange that for you. We are certified by the Better Business Bureau. More than 200 of our satisfied clients have written positive reviews about their experiences working with us. Our average score is 4.9 out of 5 stars on Google.
The next time you need your car repaired, come to Parkville Auto Body. Experience the difference we provide.