ABOUT PARKVILLE AUTO BODY
Since 1983, the DePaul family has owned and operated Parkville Auto Body, the premier auto body repair facility serving the Franklin Park and Bensenville communities. We repair most makes and models, and take great pride in delivering the high-quality service, quick response times, and exceptional rates you deserve.
- All insurance accepted
- Direct repair relationships with State Farm and Progressive
- Paintless dent repair, hail damage
- 24/7 towing by West & Sons Towing
- I-Car Gold Class certified, BBB endorsed
- 10,000+ SF state-of-the-art facility
THE PROCESS
Long-term success like ours is no accident. Over the years, we have developed a set of proven procedures designed to ensure the quality and integrity of every job, and the complete satisfaction of each and every customer we serve. To that end, we stay in constant communication with you throughout the process and keep you apprised of our progress every step of the way. After all, it’s your car, and we’re at your service.
To help you understand the Parkville process, we’ve created a detailed step-by-step outline, which you can download at the link below. When you’re ready to get started, the first step is to schedule an appointment to bring your vehicle into our facility for an estimate, or alternatively send us photos using our online photo estimate tool. Please feel free to pay us a visit or give us a call if you have any questions or concerns.
FLEET SERVICES
We have extensive experience working with car dealerships and fleet management companies, and fully understand the unique demands of serving this sector. Learn more about how we can service your fleet.
CUSTOMER REVIEWS
How good is Parkville Auto Body? Don’t just take our word for it – check out these reviews from the hundreds of satisfied customers who’ve experienced our brand of high-quality auto body service first-hand.
Marty and Michelle were just amazing. Got my vehicle taken care of and the whole process was a breeze. Ask for them when you call they will make sure to take care of ya.
Sergio Torres
22:49 16 Feb 24
I can’t pick enough of good words to describe their professionalism and their services. Clear explanation of the whole process, timely phone calls with notifications, excellent job done on my vehicle. Keep up a great work! 5 stars are well deserved!
Olga Lapka
15:59 05 Feb 24
HIGHLY recommend!!! Amazing team that did amazing work. Communication was wonderful! I received phone calls along with emails on the progress. They even took the time to wash my car. Shout out to Nick (the younger one) who was able to order all the necessary parts and complete the work within a short period. Can’t express my gratitude and appreciation enough. The front desk girl was awesome and explained all paperwork. I’m so thankful I picked this shop!!! A+++++++
donna Lacognata
00:06 20 Jan 24
My experience with the Parkville staff was the best! I want to give a shoutout to Luis who was incredibly patient, honest, knowledgeable, and provided the best customer service every step of the way. I have never been treated with so much consideration at ANY other business! Ever since I spoke to him over the phone I knew I would choose Parkville over all of the other auto body shops that had already given me quotes. From the start he was very pleasant to speak with, listened attentively to my concerns, and answered every single one of my questions with transparency. He really took the time to explain the process that I would need to go through to repair my car before even knowing I would choose the service. That speaks volumes! Luis went above and beyond and was very detail oriented with all of the paperwork, the communication with State Farm, and getting me a rental car. He would always ensure that I was comfortable and understood everything that would be done with my car. I also really appreciate how he kept me updated during the week and worked so hard to get the job done fast in order to accommodate my timeline and needs. I would like to mention that every other autobody shop told me it would take 3 WEEKS to get the job done and Parkville got it done in 5 days!!! Overall everything went so smooth and I feel very grateful that Luis was the one who took care of me and happy with the work done (my Corolla looks brand new!!) This place is the real deal…they even vacuumed the inside of my car and went out of their way to fix some other scratches around my car! I will surely be recommending this gem of a place to everyone I know because they show their customers the one most important thing: that they truly care. THANK YOU!
Keren Parra
02:08 19 Nov 23
There is little to complain about when it comes to Parkville. There is a gentlemen here by the name of Nick. He is charismatic and has wonderful customer service skills on top of his mechanical and auto body expertise.Parkville was the top tier of auto body repair shops I had researched prior to my car’s repair and upon learning that their hours open and availability for me to get my car into the shop asap, I was ready to have my car towed their way. Knock on wood, I would not pull back from saying that I would bring my car back to Parkville if I needed anything taken care of on my car for any auto badly repair needs in the future. If you have any needs at all when it comes to auto body repair, go to Parkville. They take great care and answer all your questions in detail. 😊
Robert Carter
23:29 10 Nov 23
Parkville does absolutely amazing work! I highly recommend them! I had some gotten some deep scratches on my new 2022 Chevy Malibu, and they did an excellent job fixing it. When I picked up my car, it was beautiful and clean. They even cleaned the inside for me. I was very impressed with their service and staff. Reasonably priced for the work they did & the time they put into the job. (I had decided not to go through my insurance company.) I will definitely use Parkville again for any future auto body repairs I need.
Denise Saeli-Frazier
13:38 26 Oct 23
I like their service. They're on top of their game. Even though my car was a total loss they help me out and explained to me the situation. It was a few weeks of missed calls, wrong times, etc. But overall they were very professionals. Joe was a big help. Hopefully I don't see them soon but if I got any body repair for my car I would definitely contact them.I have recommended the shop to a few colleagues at work they were asking for a shop. It's always nice to recommend people you know to such professionals.The only problem it's they only work Monday through Friday and some people don't got the time during the week to drop off or pick up. I think my only suggestion it's for them to offer a drop off/pick up service during Saturday atleast for a few hours.
Jhoncany Roque
05:01 24 Sep 23
Nick and the staff at Parkville were prompt and kept constant communication with me about the status of my car. I appreciated the attention to detail and how my car looked and felt brand new when I picked it up. They took care of all the supplemental billing to the insurance company which gave me piece of mind. They are amazing!!
Elizabeth Ivory
22:06 07 Sep 23
I just wanted to share my experience while working with Luis my rep from Parkville auto body shop. He was a great help and does his job to the extreme with going above and beyond making sure that I were satisfied through the whole process & his reassurance of staying on top of things. I highly recommend working with Luis in any case that your vehicle needs repairs done. Thank you so much Luis for your amazing help with having my vehicle looking brand new again.
Melissa Quinones
15:06 24 Jul 23
It is everything you want in a repair service. The work is excellent and the price is reasonable. The people are wonderful to deal with. My insurance company promptly approved the work and subsequent add orders. I was given an approximate time when my car will be ready and it was ready within the range. Finally, the office is clean.
Norton Geller
03:23 18 Jan 23
Not much you gotta say. The best body shop in Chicagoland area. Highly recommended. Superior quality body work, quick turn around time and outstanding customer service.
Alex Bakay
22:52 12 Jan 23
Brought my car in after a rear end collision. Parkville was very transparent throughout the entire process and did a phenomenal job with refinishing and paint. Would recommend to anyone looking for a reputable auto body shop
Joseph Jastrzebski
17:12 09 Jan 23
Nick and son lead a great operation. The product of their work was top notch as was their customer service. They are all around fantastic communicators and good humans. We were delighted with a few above and beyond perks too like vacuuming our car before returning it. They also accommodated our demanding schedule without making us feel like we were asking a lot (we were out of state getting work done). Highly recommend, even though Nick has a couple Penguins jerseys in his office...
Kevin Keepper
19:05 29 Aug 22
Louis and Nick are your go to guys for everything auto damage related. They are very knowledgeable and have the best team! Seamless repairs on my Toyota and my Audi. Great value for price. Very personable and know who you are as soon as you call! Top notch work. Metalwork and paint blended perfectly and interior repairs made perfectly as well. Highly recommend!! Do Not go anywhere else. Parkville autobody will take care of you!
Sebastian Lacala
11:05 25 Mar 22
Parkville Auto Body was so great to work with! I was in a small fender bender and took my Jeep in on a Monday and they got the repairs, testing and paint done in 4 days, which was way faster than the anticipated time frame. They communicated all updates with me and kept me in the loop on progress. Everyone in the front office was super kind and helpful too! I'm so happy I chose Parkville and I highly recommend!
Sarah Graves
16:28 19 Feb 22
My car looks great. Better that before the accident. The team kept me informed and it was finished early. My blue Subaru has a hard to match paint color and it looks wonderful!!!
Kevin Green
00:19 10 Feb 22
I had the best experience! I cannot recommend this body shop enough. This was my first time having to deal with a body shop and everyone made it so simple and easy to be able to repair two issues with my car. Nick was able to answer all the questions I had and also keep me up to date the whole process. I could not be any happier with my whole experience.
Yuritzy Varela
21:01 04 Feb 22
Everyone here was very welcoming when I got there; to the plan, procedure, to the rental. I was impressed on how fast they fixed my dent on my car and replaced new tires when in quote "estimated" time is about 2 weeks. I appreciate everyone's hard work and keep making customers feel welcomed. It's tough out there right now so make sure anyone getting their car fixed here to be patient because you'll have a car looking brand new! Thank you staff!
Anthony Chhim
16:50 29 Jan 22
Body damage was done, took it in for repair at Parkville auto body, did An amazing job will definitely recommend and hopefully will not have to go back but if I do I would definitely get all my work done there. Dealt with Nick, Communication was on point delivered it at the time that he stayed it will be completed and there was no delays. Excellent work. “5 stars”
Will Knight
18:03 09 Sep 21
Everyone of the staff is very professional and friendly! They’re very honest with how long they’ll be spending on working with my car and we’re very quick! They also communicated everything to my husband and I the entire time they had my car about what’s going on with it and what they were going to do to fix it. 10/10 would recommend and would definitely be using them again in the future!
Alexis Rivera
00:10 01 Aug 20
Great place. I would recommend this place to anyone. Been at this place 3 times now, they've always treated me right. Outstanding customer service and phenomenal body work. Brought in my Mercedes for some custom work on two occasions and they've taken care of my car the right way. Very pleased with the work they did and the fast turn around time. Thank you Parkville!
Naz Vyksyuk
15:41 29 Jul 20
Wow! Where to begin. The service is outstanding and their work is impeccable. I took my brand new 2020 Hyundai in because it was hit by a car door and had a nice scratch down the passenger door. The Hyundai dealer wanted $2,200 to fix it! Alex quoted me a price that was fair and reasonable and the finished product was perfect. Thanks Parkville Auto!
Jill Koehler
19:59 16 Jul 20
Best shop I’ve ever been to. Got rear ended 2 weeks after getting a new car. Was completely torn after this happened - thinking there’s no way my car will look like new again....I was mistaken!!! I dealt with Alex during my repairs and I couldn’t have asked for better customer service! They were extremely professional and kept me updated step by step. As far as the repair goes...the results will speak for themselves!!! Highly recommend checking this place out for anything body related. I will definitely be back!! Hopefully under different circumstances next time!
zack belter
22:41 25 Jun 20
The best place to work
Hugh Telphia
02:19 15 Aug 18
SHOP NEWS
Want the inside scoop on the latest in collision repair technology? Wonder how changes in the industry could affect you? How about insurance companies? Preventative care and safety? Browse our blog for news and views about the auto body repair field.
July 9, 2024
June 25, 2024
June 19, 2024
May 21, 2024
CONTACT US TODAY!
Whether your car has been in an accident or just has a few dings and scratches, we’re here to help get it back to like-new condition as quick as possible. Simply fill out the form or call us at (630) 860-0010.